Privacy Policy

Last updated September 30, 2026

Who we are

Shop UpKeepr is operated by UpKeepr Tech LLC, an Illinois limited liability company ("we", "us"). This policy explains what information we collect through Shop UpKeepr and how we use it.

Information we collect

Account information for shop users (name, email, phone, role). Information shops enter about their business, customers, vehicles, work orders, schedules, inventory and invoices. Emails a shop sends and receives through its Shop UpKeepr inbox and campaigns, and each customer's marketing email choice (for example, that they unsubscribed). Technical information needed to run the service, such as sign-in times and basic server logs.

How we use it

Only to provide, secure, support and improve Shop UpKeepr for the shop that entered it, and to send service emails such as password resets and notifications.

Shop emails to their customers

Shops can email their own customers through Shop UpKeepr. Those emails come from the shop, and every marketing email has an unsubscribe link. When a customer unsubscribes, that shop stops sending them marketing email; they may still get emails about their own jobs and invoices.

We never sell or share your data

We do not sell, rent or share your information or your customers' information with anyone for their own purposes. We use a small number of service providers (for example hosting and email delivery) only to run Shop UpKeepr, and they may use the data only for that purpose. We may disclose information if the law requires it.

Your shop owns its data

Each shop's data is kept separate from every other shop's. A shop can ask us for a copy of its data or ask us to delete it when it stops using the service.

Security and retention

Data is transmitted over encrypted connections, passwords are stored as one-way hashes, and data is backed up regularly. We keep data while the shop's account is active and for a reasonable period afterward, unless deletion is requested.

Contact

Questions? Email help@shopupkeepr.com.